Anthony & Dan were great and so was the service. Gave me exactly what I needed

Always great quality jewelry and the staff is always helpful. Never any pressure to buy anything

Garrett was very friendly and helpful.He worked with me and my buddy to get 2 watches worked with us on the price and overall was a great dude

I had excellent customer service while shopping for my fiancé 's engagement and wedding rings. Chad Long ( manager) worked with me for a week because I lived about 80 miles from Springfield, Illinois. The staff is very friendly and they have a very nice selection of jewelry products.

Bradford and Amanda were phenomenal with helping me this morning. My fiancé proposed in July, and unfortunately I have had quite a few smaller side stones go missing. I was even afraid to have my ring resized because I knew that would make the problem worse. This was my third time bringing it in for repairs. They made a couple calls and decided it was time to send my ring back defective and give me a new one on the spot - all free of charge with their protection plan. They were going to get my ring from a different location, but Amanda ended up finding that they had another ring in stock that was even a quarter size smaller - eliminating my need to get it resized. They also educated me that my band is a higher risk of losing side stones just because it only has prongs securing the stones from the side, and not top/bottom, which I didn’t realize! They were both compassionate, friendly and professional. Despite having to bring my ring in for multiple repairs, all of the associates I have interacted with here have been outstanding. Thank you all so much, and special thank you to Amanda and Bradford!